SHIPPING & RETURNS
SHIPPING POLICY
Within India
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How long does it take to ship the order?
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Once the order is received, products will be shipped within 2 days and then delivered within 5 to 7 working days.
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What are the shipping charges?
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A flat rate of Rs.150 is added at checkout for orders within Rs.50,000. For higher value orders, there is an insurance fee added
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International
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How long does it take to ship the order?
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Once the order is received, products will be shipped within 2 days and delivered within 7 to 10 working days.
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What are the shipping charges?
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The shipping charges differ as per the country you reside in.
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The rate of shipping increases as the purchase amount increases ( for purchases above Rs.20,000 ) as the parcel would have an insurance fee.
RETURN & EXCHANGE POLICY
RETURNS, REFUNDS & CANCELLATIONS
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Can I cancel my order?
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All orders can be canceled before they are shipped. Once the package is picked up from the store to be shipped to you, it can no longer be canceled.
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How do I cancel my order?
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If the order has not been shipped yet, you can get in touch with our team and request cancellation. You can contact us on +91 9920920683 or amargems77@gmail.com.
Once cancelled, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days.
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Can I return the items purchased?
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Our jewellery store does not accept returns, however, if there are some issues you have faced with our product, do reach out to us on +91 9920920683 or amargems77@gmail.com so we can assist you with the same.
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Can I exchange an item in case I change my mind?
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Exchanges are accepted provided the below conditions are met:
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You can request an exchange within 48 hours of receiving the order, provided that the piece/s received is/are in its original condition, unworn, accompanied with a receipt and in its original packaging. We reserve the right to not accept exchanges if the product is damaged or found in a used condition. You (the customer) would be responsible for all the shipping costs involved in the return of the item.
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To initiate the exchange, write to us on amargems77@gmail.com or on WhatsApp +91 9920920693
Please note, custom-made orders cannot be exchanged.