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SHIPPING & RETURNS

SHIPPING POLICY

Within India

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How long does it take to ship the order?

Once the order is received, products will be shipped within 2 days and then delivered within 5-7 working days.

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Shipping charges 

A flat rate of Rs.150 is added at checkout

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International 

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Once the order is received, products will be shipped within 2 days and delivered within 7 working days.

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Shipping charges

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 The shipping charges differ as per the country you reside in.  

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The rate of shipping increases as the purchase amount increases ( for purchases above Rs.1,00,000 ) as the parcel would have an insurance fee. 

RETURN & EXCHANGE POLICY

RETURNS, REFUNDS & CANCELLATIONS

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Can I cancel my order?

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All orders can be canceled before they are shipped. Once the package is picked up from the store to be shipped to you, it can no longer be canceled.

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How do I cancel my order?

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If the order has not been shipped yet, you can get in touch with our team and request cancellation. You can contact us on +91 9920920683 or amargems77@gmail.com.

Once cancelled, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days.

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Can I return the items purchased?

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Our jewellery store does not accept returns, however, if there are some issues you have faced with our product, do reach out to us on +91 9920920683 or amargems77@gmail.com so we can assist you with the same.

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Can I exchange an item in case I change my mind?

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Exchanges are accepted provided the below conditions are met:

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You can request an exchange within 48 hours of receiving the order, provided that the piece/s received is/are in its original condition, unworn, accompanied with a receipt and in its original packaging. We reserve the right to not accept exchanges if the product is damaged or found in a used condition. You (the customer) would be responsible for all the shipping costs involved in the return of the item. 

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To initiate the exchange, write to us on amargems77@gmail.com or on WhatsApp +91 9920920693 

 

Please note, custom-made orders cannot be exchanged.

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